AI Solutions for Hotels | Automate Guest Service - The Hotel Mate
India-first direct booking

You welcomed them.
Someone else kept the margin.

The Hotel Mate gives India's hosts a direct line to guests — hotel, resort, villa, homestay or retreat. Conversational enquiry, verified booking, zero commission.

HotelResortVillaHomestayRetreatFarm StayHeritage
See how it works ↓
OTA settlement
Stay booking₹8,000
Commission (20%)− ₹1,600
You receive₹6,400
THM direct booking
Stay booking₹8,000
Platform fee₹0
You receive₹8,000
The real cost of OTA dependency

Three things keeping India's hosts stuck

Whether you run a city hotel, a Goa villa, or a Coorg homestay — these will feel familiar. Tap each to see how THM fixes it.

Commission drain

Every booking from MakeMyTrip or Goibibo hands 18–22% of your revenue to a platform that did nothing more than list your stay. Hotel, villa or homestay — the margin cut is the same. On 200 bookings a year, that's ₹4–6 lakh gone.

20%OTA
You keep ₹6,400
MakeMyTrip keeps ₹1,600
On a ₹8,000/night booking

No guest ownership

You hosted them. You served them. You remembered their preferences. But the OTA owns their email, phone number, and next booking. You leave every stay with nothing but a payment.

Guest nameRahul M.
Email???
Phone???
Next booking???
Guest data owned by OTA · Not available to you
Every THM enquiry gives you the full guest profile — email, phone, stay history. They're yours forever.

AI search is replacing OTAs

When a traveller asks ChatGPT, Gemini, or Perplexity 'best boutique stay in Coorg', your OTA ranking counts for nothing. AI models answer conversationally — and most Indian properties aren't in those answers yet.

What travellers ask AI today:
✦
"Best peaceful villa in Coorg with a pool"
ChatGPT · Gemini · Perplexity
✦
"Heritage homestay in Rajasthan under ₹5k"
Claude · ChatGPT · Bing AI
AI answers conversationally — OTA rankings don't apply here.
Conversational booking

Guests talk.
You win.

Ask Mate is not a booking form. It's a conversation. Guests describe exactly what they want — and the right hotels get connected directly. No middlemen, no bidding, no algorithm tax.

1

Guest enquires through Ask Mate

"I need a quiet room near Marine Drive, Mumbai for 2 nights, budget ₹5,000. I have a late checkout requirement." — a qualified, specific, intent-confirmed request.

2

You get notified instantly

You see the guest's exact requirement before you respond. No blind matching, no guessing. You decide if it fits — then reply with your personal best offer.

3

Verified guest confirms and pays

Video-verified identity means fewer no-shows. Payment is held securely and released on arrival. You're protected before they even check in.

4

The relationship is yours

Guest email, phone, stay history — all in your dashboard. Every future stay, every upsell, every referral stays with you. Not with an OTA.

Ask Mate
Connecting to The Leela Palace, Udaipur
Live
I need a lake-facing room in Udaipur, 3 nights from Dec 20. Budget ₹7,000/night. I travel with my dog.
We have a lake-view deluxe available — pet-friendly floor, private balcony. Offering ₹6,800/night direct. Includes early check-in.
Perfect — I'll take it! 🙌
Booking confirmed
₹20,400 · 3 nights · Verified guest
Commission paid to OTA₹0

THE FULL STORY

See how it works.

From OTA trap to direct booking — the complete Hotel Mate journey, narrated.

CLICK TO ENABLE AUDIO · USE CONTROLS TO JUMP BETWEEN SCENES

Platform advantages

Four reasons India's independent stays choose THM

₹0
Commission

vs. 18–25% on every OTA booking. Your room, your rate, your revenue.

1M+
Guest database

Your next guest is already in our network. We match and send them directly to you.

GPT
Optimised profiles

As search moves to AI, your property is indexed and surfaced in conversational results.

Video
Verified guests

Every guest is identity-verified before they book. Fewer no-shows, less risk.

Live guest demand

Your next guest is already searching.

Over 1 million travellers use The Hotel Mate network to find stays across India. Every hotel that lists gets immediate visibility to a qualified, intent-confirmed audience — not cold traffic, not paid ads.

AI-matched to your property type, location & availability
Guests pre-qualify themselves through Ask Mate
You only respond to enquiries that genuinely fit
No bidding, no ad spend, no algorithm games
Live demand signals Active now
Goa2,840 searching
Beach resort
Jaipur1,920 searching
Heritage / Haveli
Udaipur1,540 searching
Lake-view boutique
Manali1,380 searching
Mountain retreat
Coorg890 searching
Plantation stay
Pondicherry720 searching
French quarter hotel
Simple, honest pricing

Join free. Upgrade when it pays for itself.

Which is usually the first booking.

Listing
Free
8% only if booking isn't direct
  • Listed in the THM network
  • Receive guest enquiries
  • Basic property profile
  • Dashboard access
Most popular
Direct
₹3,999/month
0% commission — forever
  • Everything in Listing
  • Zero commission on all bookings
  • Full guest profile ownership
  • GPT-optimised property profile
  • Priority enquiry placement
  • Verified guest access
Limited spots
Founding Member
₹14,999/6 months
0% · Rate locked in perpetuity
  • Everything in Direct
  • Founding rate locked forever
  • Priority support & onboarding
  • Early access to new features
  • Co-marketing opportunities

All prices in Indian Rupees (₹) · Inclusive of GST · Cancel anytime

Certified & connected

Built on the infrastructure that powers global travel.

Three official certifications — earned, not bought. 70+ live integrations across payment, hardware, and guest systems.

Google Hotel Center
Google Hotel Center
Official Provider
Certified
Meta Business
Meta Business
Certified BSP
Certified
HyperGuest
HyperGuest
Connectivity Partner
Certified
Bakuun
Bakuun
Connectivity Provider
Certified
70+ integrations live in production
Payment GatewaysKey LocksAC & Energy SystemsWiFi ControllersTally / AccountingWhatsApp BusinessGoogle Hotel CenterHyperGuestBakun ConnectProperty ManagementRevenue ManagementChannel Manager

Connectivity infrastructure powered by Credencesoft · Built and certified over 3 years

1M+
Guests in network
0+
Live integrations
0
Official certifications
0%
Commission on Direct plan
First 100 founding stays — limited spots remaining

India's independent stays deserve a better deal.

Hotel, resort, villa, homestay — if you welcome guests and you're done subsidising platforms, this is your moment. List free today. Your first direct booking pays for everything.

No card required · Setup in under 10 minutes · Cancel anytime