Contact Us | Support & Sales for The Hotel Mate AI
Who We Are

The team behind
The Hotel Mate

We're a team of hoteliers, technologists, and frequent travellers based in Navi Mumbai — united by one frustration: the booking experience had stopped working for the people it was supposed to serve.

Hotels were paying 15–25% commission to platforms that owned their guest relationships. Guests were paying inflated prices for impersonal, inflexible stays with no way to talk to a real person before handing over their money.

The Hotel Mate is built on a simple belief — that a guest and a hotel should be able to speak to each other directly, agree on a fair price, and trust that both sides are protected. Our AI assistant, Ask Mate, makes sure that conversation happens at scale.

Zero
commission on Direct bookings
60s
average hotel response time
India-first
serving 500+ cities
24/7
Ask Mate always available

Get in Touch

Our team responds within 4 hours on weekdays, and within 24 hours on weekends.

Corporate Office

The Landmark 410, Plot No. 26A
Sector 7, Kharghar
Navi Mumbai, Maharashtra 410210

Send a message

Need help right now?

Our team is available 7 days a week. WhatsApp is fastest.